All Systems Operational

Scheduled Maintenance

Tenant Service Maintenance - April 26th, 2026 Apr 26, 2026 10:00-14:00 EDT

What to expect:
- Tenant creation and updates will be temporarily disabled during a portion of the maintenance window.
- You may experience intermittent service interruptions as changes are rolled out.
- No data loss is expected. All existing data will remain intact and accessible once maintenance completes.

Existing tenants will continue to operate normally outside of brief interruption periods. We'll post updates here as work progresses and confirm when the window closes.

Thank you for your patience.

Posted on Apr 17, 2026 - 10:55 EDT
Apr 25, 2026

No incidents reported today.

Apr 24, 2026
Resolved - This incident has been resolved.
Apr 24, 20:06 EDT
Investigating - There is a delay in processing a subset of Alerts in Charlie and we are actively working on it
Apr 24, 16:58 EDT
Apr 23, 2026
Resolved - Issue is fixed.
Apr 23, 13:50 EDT
Monitoring - A fix has been deployed. We are monitoring to verify that all function is restored.
Apr 23, 13:10 EDT
Identified - Currently users are unable attach alerts to cases (investigations). Our engineers have identified the cause and are working on deploying a fix. Alerting is still functioning, and there is no data loss risk.
Apr 23, 12:49 EDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.