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Identified - The Triage Queue is experiencing a slowdown in all environments; users may also see a red banner indicating that there was a problem fetching alerts. Despite this banner, all alerts are loading correctly.
We expect that this issue will be resolved tomorrow evening.
Sep 15, 2025 - 17:03 EDT
We expect that this issue will be resolved tomorrow evening.
Sep 15, 2025 - 17:03 EDT
Past Incidents
Sep 18, 2025
No incidents reported today.
Sep 17, 2025
Resolved -
This incident has been resolved.
Sep 17, 19:33 EDT
Sep 17, 19:33 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 17, 16:17 EDT
Sep 17, 16:17 EDT
Identified -
All Taegis environments are experiencing event processing lag. We're working to address the slow down.
Sep 17, 15:02 EDT
Sep 17, 15:02 EDT
Sep 16, 2025
No incidents reported.
Sep 15, 2025
Unresolved incident: Triage Queue Increased Loading Times.
Sep 14, 2025
No incidents reported.
Sep 13, 2025
No incidents reported.
Sep 12, 2025
Resolved -
This incident has been resolved.
Sep 12, 00:21 EDT
Sep 12, 00:21 EDT
Update -
Issues should be resolved for all customers
Sep 12, 00:09 EDT
Sep 12, 00:09 EDT
Update -
Delay in investigations has been resolved, however we are aware there is returning intermittent outages that we are working on. Processing is continuing
Sep 11, 21:44 EDT
Sep 11, 21:44 EDT
Update -
The search issue has been resolved, any delay in investigations will be resolved shortly.
Sep 11, 16:25 EDT
Sep 11, 16:25 EDT
Monitoring -
We are aware of an outage in our investigations search and are working on resolving it
Sep 11, 14:11 EDT
Sep 11, 14:11 EDT
Sep 11, 2025
Sep 10, 2025
Resolved -
Alert Search has been restored.
Sep 10, 01:33 EDT
Sep 10, 01:33 EDT
Monitoring -
Infrastructure state has improved and services are returning to full functionality. Continuing to monitor.
Sep 10, 01:18 EDT
Sep 10, 01:18 EDT
Investigating -
Our infrastructure is having difficulties processing search for alerts in the Charlie environment. No data has been lost.
Sep 10, 00:14 EDT
Sep 10, 00:14 EDT
Sep 9, 2025
No incidents reported.
Sep 8, 2025
No incidents reported.
Sep 7, 2025
No incidents reported.
Sep 6, 2025
No incidents reported.
Sep 5, 2025
No incidents reported.
Sep 4, 2025
No incidents reported.