All Systems Operational

Scheduled Maintenance

Notification and Orchestration Service Maintenance in all Environments - May 4th, 2026 May 4, 2026 16:00-17:00 EDT

We will be upgrading Investigations and Orchestrations ( Playbooks ) databases in all environments. There may be a brief interruption with the APIs during this time.

Thank you for your patience.

Posted on Apr 30, 2026 - 17:39 EDT
May 4, 2026

No incidents reported today.

May 3, 2026
Resolved - This incident has been resolved.
May 3, 11:21 EDT
Investigating - We are actively looking into the delay in Alert / Detections triage in Echo.
May 3, 08:37 EDT
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
Completed - The scheduled maintenance has been completed.
Apr 26, 11:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 10:00 EDT
Scheduled - What to expect:
- Tenant creation and updates will be temporarily disabled during a portion of the maintenance window.
- You may experience intermittent service interruptions as changes are rolled out.
- No data loss is expected. All existing data will remain intact and accessible once maintenance completes.

Existing tenants will continue to operate normally outside of brief interruption periods. We'll post updates here as work progresses and confirm when the window closes.

Thank you for your patience.

Apr 17, 10:55 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026
Resolved - This incident has been resolved.
Apr 24, 20:06 EDT
Investigating - There is a delay in processing a subset of Alerts in Charlie and we are actively working on it
Apr 24, 16:58 EDT
Apr 23, 2026
Resolved - Issue is fixed.
Apr 23, 13:50 EDT
Monitoring - A fix has been deployed. We are monitoring to verify that all function is restored.
Apr 23, 13:10 EDT
Identified - Currently users are unable attach alerts to cases (investigations). Our engineers have identified the cause and are working on deploying a fix. Alerting is still functioning, and there is no data loss risk.
Apr 23, 12:49 EDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.