We will be upgrading Investigations and Orchestrations ( Playbooks ) databases in all environments. There may be a brief interruption with the APIs during this time.
Thank you for your patience. Posted on
Apr 30, 2026 - 17:39 EDT
Completed -
The scheduled maintenance has been completed.
Apr 26, 11:51 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 10:00 EDT
Scheduled -
What to expect: - Tenant creation and updates will be temporarily disabled during a portion of the maintenance window. - You may experience intermittent service interruptions as changes are rolled out. - No data loss is expected. All existing data will remain intact and accessible once maintenance completes.
Existing tenants will continue to operate normally outside of brief interruption periods. We'll post updates here as work progresses and confirm when the window closes.
Monitoring -
A fix has been deployed. We are monitoring to verify that all function is restored.
Apr 23, 13:10 EDT
Identified -
Currently users are unable attach alerts to cases (investigations). Our engineers have identified the cause and are working on deploying a fix. Alerting is still functioning, and there is no data loss risk.
Apr 23, 12:49 EDT