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All Systems Operational
Past Incidents
Mar 20, 2025
No incidents reported today.
Mar 19, 2025
Resolved -
This incident has been resolved.
Mar 19, 23:34 EDT
Mar 19, 23:34 EDT
Monitoring -
Fix is implemented. Delta customers should be seeing ingest rates returning to normal. We will continue to monitor.
Mar 19, 21:16 EDT
Mar 19, 21:16 EDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 19, 19:53 EDT
Mar 19, 19:53 EDT
Investigating -
Customers in the Taegis XDR Delta environment maybe experiencing delayed ingest of telemetry. We're working to return ingest to normal rates.
Mar 19, 19:52 EDT
Mar 19, 19:52 EDT
Mar 18, 2025
No incidents reported.
Mar 17, 2025
No incidents reported.
Mar 16, 2025
No incidents reported.
Mar 15, 2025
No incidents reported.
Mar 14, 2025
Resolved -
This incident has been resolved.
Mar 14, 02:26 EDT
Mar 14, 02:26 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 14, 00:42 EDT
Mar 14, 00:42 EDT
Investigating -
The MXDR SOC is experiencing a brief incident backlog that we are working quickly to go through. We will post an update once this has cleared.
Mar 13, 19:43 EDT
Mar 13, 19:43 EDT
Mar 13, 2025
Mar 12, 2025
No incidents reported.
Mar 11, 2025
No incidents reported.
Mar 10, 2025
Completed -
The scheduled maintenance has been completed.
Mar 10, 22:00 EDT
Mar 10, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 EDT
Mar 10, 20:00 EDT
Scheduled -
We will be performing maintenance on internal components of Taegis Investigate and Respond services (orchestration/playbooks, investigations, auto investigations and notifications). We do not expect service availability to be affected.
Mar 6, 18:19 EST
Mar 6, 18:19 EST
Mar 9, 2025
No incidents reported.
Mar 8, 2025
Completed -
The scheduled maintenance has been completed.
Mar 8, 23:00 EST
Mar 8, 23:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 19:00 EST
Mar 8, 19:00 EST
Scheduled -
Planned maintenance on some data ingestion components that will cause a delay in data arrival. The affected data transports are syslog and cloud APIs. There will be no data loss, however the delay could last up to an hour. Taegis Agent data flow and other 3rd-party endpoint agents are not affected. During this time, some or all integrations on the Cloud APIs page will report an unhealthy status. Once maintenance is completed, normal data flow will resume. No user action is required.
Mar 6, 18:18 EST
Mar 6, 18:18 EST
Mar 7, 2025
No incidents reported.
Mar 6, 2025
Resolved -
A fix has been deployed to all environments. The Alerts tab is functioning normally.
Mar 6, 18:13 EST
Mar 6, 18:13 EST
Monitoring -
A fix has been deployed and confirmed.
Mar 6, 18:11 EST
Mar 6, 18:11 EST
Update -
Support has identified a workaround: users can reload the Alerts tab in their browser to rectify the issue. (This workaround does not require that users reset their preferences.)
Support is continuing to work on fixing the root cause.
Mar 6, 17:22 EST
Support is continuing to work on fixing the root cause.
Mar 6, 17:22 EST
Update -
We are continuing to investigate this issue.
Mar 6, 16:44 EST
Mar 6, 16:44 EST
Investigating -
Issue is being investigated.
A workaround has been identified: users may choose to click Reset Preferences in User Profile & Settings.
WARNING: this work around will reset user preferences. Depending upon how this affects user workflow, they may choose to wait for a fix.
Mar 6, 16:44 EST
A workaround has been identified: users may choose to click Reset Preferences in User Profile & Settings.
WARNING: this work around will reset user preferences. Depending upon how this affects user workflow, they may choose to wait for a fix.
Mar 6, 16:44 EST