Detections page is down in Charlie

Incident Report for Taegis XDR

Resolved

All the systems are operational and the alert / detections backlog has been cleared.
Posted Jul 14, 2026 - 17:31 EDT

Update

A fix has been applied and we are monitoring the results.
Posted Jul 14, 2026 - 16:32 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 14, 2026 - 15:27 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 14, 2026 - 15:10 EDT

Investigating

We have identified an issue on Detections page in Charlie (US East 2 ) and are actively working on getting the services restored. Please note there will be a delay in triage
Posted Jul 14, 2026 - 15:10 EDT
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