Security Operations team is delayed in triaging Taegis alerts

Incident Report for Taegis XDR

Resolved

Service is restored, and the Security Operations team is catching up on the backlog.
Posted Oct 03, 2024 - 17:55 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2024 - 17:01 EDT

Investigating

Due to an outage, our Security Operations team is delayed in triaging Taegis alerts. We are actively troubleshooting.
Posted Oct 03, 2024 - 15:26 EDT