Network Detection & Response (NDR) device minor upgrade failed

Incident Report for Taegis XDR

Resolved

The NDR minor upgrade was failing due to a missing artifact--version 9.1.1.18. The artifact is now available, and NDR upgrades are succeeding. Customers should see their NDR devices upgrade during their next scheduled maintenance window.

Posted Nov 12, 2024 - 10:28 EST

Identified

Support is investigating and has identified the cause of a minor upgrade failure on Network Detection & Response (NDR) devices. This is affecting devices attempting to upgrade from version 9.1.1.17 to 9.1.1-19. This failure is not affecting service availability.

Posted Nov 12, 2024 - 09:02 EST